Who better to maintain your equipment than the manufacturer? Southwell Technicians/Service Providers access technical advise from our expert Design/Engineering department ensuring minimal fault finding time.

Correct Diagnosis ensures problems are detected and rectified early avoiding potential costly damage.

3 year warranty on new equipment - Southwell offer an extended 3 year warranty on new Southwell equipment provided the Preventative Maintenance Agreement is signed. We replace or repair any part that proves defective within the warranty limits free of charge, including labour and materials.

Southwell Agreement customers benefit from minor upgrades supplied and installed at cost on Southwell equipment.

The price is fixed for the term of the agreement therefore not subjected to increases ie CPI.

We don't dictate how often your equipment is serviced. We recommend servicing intervals based on equipment type and usage; you tell us how often you want the maintenance done.

Regularly Southwell receive bulk buy discounted rates on spare parts from suppliers which we pass on to our customers.

Management of Service Providers ensures you are not charged for unnecessary or excessive work. We insist that works carried out are necessary, of the highest possible standard of workmanship and conducted in a professional and timely manner.

In the event of an after hours breakdown, we attempt to solve the problem over the telephone prior to sending a technician.

A file for each site is kept at Southwell ensuring a complete history is on hand if required.

Priority service - Preventative Maintenance Agreement customers receive preferred customer advantages such as priority over non-agreement or casual arrangement clients.

Southwell provide 24/7 emergency breakdown assistance/attendance. In most cases the response time is within 1 hour depending on where the technician is at the time.

Southwell plan and co-ordinate the scheduled servicing for you and we follow up to ensure you're satisfied.

The aim of our service department is to back-up the product we design, manufacture and install; we are not profit generating.

Safety is Southwell's #1 priority. A poorly maintained Goods Hoist can be extremely dangerous. All Southwell Technicians/Service Providers are trained to keep the Hoists in 100% safe working order.

Southwell Preventative Maintenance Servicing satisfied OH&S regulations

All Southwell service Technicians/Service Providers are appropriately insured for on-site work.

Southwell Lifts & Hoists- Working together with you

Southwell Lifts & Hoists was approached by Wood & Grieve Consulting Engineers in late 2004 to provide a Truck Hoist solution for 413 George Street, Sydney. Trucks and other vehicles had to be taken from the York Street entry to a basement.

In early 2007 Southwell were awarded the subcontract from Grocon to design, manufacture and install the Truck Hoist. The unit is 8.2M x 3.6M, travels nearly 7M and has a lifting capacity of 10T. The mechanism is a double scissor lift to cater for the high vertical travel.

The Truck Lift had to be installed in components from street level by Southwell's experienced installers excelled at the task. Delivery was undertaken early on a Saturday morning with a lane closure organised by Southwell. Southwell complied with all site OH&S requirements and had good dealings with Grocon's staff.

With the Southwell Preventative Maintenance program, the warranty is extended from 1 to 3 years plus a 10 year Structural Warranty.

The Southwell range of Vehicle Lifts & Hoists provides a solution to small sites that are unsuitable for conventional car park facilities. Also ideal for car show rooms, Southwell Vehicle Lifts & Hoists are reliable and cost effective.

In 2005, Southwell Lifts & Hoists were contacted by Built Environs to provide a 3 level Car hoist for a proposed refurbishment of Tivoli Hotel, Adelaide.

With minimal access to the 3 level parking facility via a narrow lane alongside the Hotel, a Car hoist was ideal for this project.

Southwell were awarded the contract in 2006 to design, manufacture, deliver and install the Car Hoist which incorporated a panel lift door at the middle level and standard roller shutters on other levels.

Recently we celebrated with Built Environs the practical completion of the Tivoli development.

Southwell Lifts & Hoists striving to provide an all Australian quality product at an affordable price with exceptional customer service. All units also have a 3 year Preventative Maintenance Agreement available.

Southwell Lifts & Hoists are one of Australia's leading suppliers of Car Hoists.

If you are looking for an easier way to move your car to another level for parking, we can help.

Southwell Car hoists offer a space effective alternative to concrete car park ramps which in turn enables additional parking spaces or apartments to be included.

To enquire about our Space Saving, Stylish Car Hoists, send an email to sales@southwell.com.au and let us provide you with an easy, safe and proven result to your lifting needs.

Southwell Car Hoists are engineered to meet stringent safety standards.

In the event of an emergency such as a power failure, the hoist is fitted with an emergency lowering feature controlled from the hoist platform.

This will safely lower the platform to the lowest level and battery backup will open the door to enable exit by the vehicle and/or driver.